Pessoal, bom dia!
Faz uns dias que meu notebook nitro 5 com o Pop 24.04 tem congelado do nada.
Trava a tela, o mouse, e o teclado, mas o som não para. Se eu estiver ouvindo algo no spotify ou youtube, o som continua tocando.
O que pode ser?
Info:
Informações do notebook
~$ inxi -F --filter
System:
Kernel: 6.18.7-76061807-generic arch: x86_64 bits: 64
Desktop: N/A Distro: Pop!_OS 24.04 LTS noble
Machine:
Type: Laptop System: Acer product: Nitro AN515-47 v: V1.10
serial:
Mobo: RB model: Jimny_RBH v: V1.10 serial:
UEFI: Insyde v: 1.10 date: 05/12/2023
Battery:
ID-1: BAT1 charge: 5.2 Wh (26.0%) condition: 20.0/57.5 Wh (34.8%)
volts: 14.8 min: 15.4
CPU:
Info: 6-core model: AMD Ryzen 5 7535HS with Radeon Graphics bits: 64
type: MT MCP cache: L2: 3 MiB
Speed (MHz): avg: 1355 min/max: 416/4605 cores: 1: 1110 2: 1705 3: 1397
4: 1397 5: 1456 6: 1110 7: 1397 8: 1681 9: 1397 10: 1110 11: 1397 12: 1110
Graphics:
Device-1: NVIDIA GA107M [GeForce RTX 3050 Mobile] driver: nvidia
v: 580.159.03
Device-2: AMD Rembrandt [Radeon 680M] driver: amdgpu v: kernel
Device-3: Chicony ACER HD User Facing driver: uvcvideo type: USB
Display: wayland server: X.Org v: 24.1.2 with: Xwayland v: 24.1.2 driver:
X: loaded: amdgpu,nvidia dri: radeonsi gpu: amdgpu
resolution: 1920x1080~144Hz
API: EGL v: 1.5 drivers: nvidia,radeonsi,swrast
platforms: gbm,wayland,x11,surfaceless,device
API: OpenGL v: 4.6.0 compat-v: 4.5 vendor: amd mesa
v: 25.2.8-0ubuntu0.24.04.1 renderer: AMD Radeon 660M (radeonsi rembrandt
LLVM 20.1.2 DRM 3.64 6.18.7-76061807-generic)
Audio:
Device-1: NVIDIA driver: snd_hda_intel
Device-2: AMD Rembrandt Radeon High Definition Audio driver: snd_hda_intel
Device-3: AMD ACP/ACP3X/ACP6x Audio Coprocessor driver: snd_pci_acp6x
Device-4: AMD Family 17h/19h HD Audio driver: snd_hda_intel
API: ALSA v: k6.18.7-76061807-generic status: kernel-api
Server-1: PipeWire v: 1.5.85 status: active
Network:
Device-1: Realtek Killer E2600 GbE driver: r8169
IF: enp3s0 state: down mac:
Device-2: MEDIATEK MT7922 802.11ax PCI Express Wireless Network Adapter
driver: mt7921e
IF: wlp4s0 state: up mac:
IF-ID-1: docker0 state: down mac:
Bluetooth:
Device-1: Foxconn / Hon Hai Wireless_Device driver: btusb type: USB
Report: hciconfig ID: hci0 state: up address: bt-v: 5.2
Drives:
Local Storage: total: 476.94 GiB used: 239.9 GiB (50.3%)
ID-1: /dev/nvme0n1 vendor: SK Hynix model: HFS512GEJ9X125N
size: 476.94 GiB
Partition:
ID-1: / size: 459.5 GiB used: 236.33 GiB (51.4%) fs: ext4 dev: /dev/dm-1
ID-2: /boot/efi size: 1020 MiB used: 382.4 MiB (37.5%) fs: vfat
dev: /dev/nvme0n1p1
Swap:
ID-1: swap-1 type: partition size: 4 GiB used: 0 KiB (0.0%) dev: /dev/dm-2
ID-2: swap-2 type: zram size: 14.81 GiB used: 0 KiB (0.0%) dev: /dev/zram0
Sensors:
System Temperatures: cpu: 49.0 C mobo: 44.0 C gpu: amdgpu temp: 44.0 C
Fan Speeds (rpm): N/A
Info:
Memory: total: 16 GiB note: est. available: 14.81 GiB used: 4.61 GiB (31.1%)
Processes: 537 Uptime: 3m Shell: Bash inxi: 3.3.34
Oi, tudo bem?
Olha, eu uso o Mint, e estava travando da mesma maneira que o seu POP, como são da mesma vertente (ubuntu), quem sabe te ajude, eu voltei para uma versão do kernel anterior, e agora tá rodando redondo, liso que dá gosto… nunca mais travou do nada…
Acho que vale a pena tentar, mas aconselho fazer um backup antes desse processo.
Boa sorte.
Abraço
Valeu amigo!
Tento isso amanhã então. tá chatão 
Formatei o Notebook, fiz uma instalação limpa e continua assim.
Se eu estiver jogando CS2, ele fica horas tranquilo. Entretanto, se eu estiver apenas usando o navegador ou pastas, sei lá, ele trava.
Às vezes trava rápido, as vezes demora. Não sei o que pode ser.
dá uma pesquisada no comando: journalctl
esse comando registra os logs do sistema
Depois que o sistema travar e você reiniciar a maquina, execute:
journalctl -b -1 -e
Copie e cole o log completo aqui.
OBS: Se quando travar você conseguir abrir o terminal apertando Ctrl + Alt + F3, rode:
dmesg | tail -50
E jogue aqui no seu Post, não sei sei eu vou conseguir ajudar, mas tenho certeza que tem muita gente boa aqui que conseguirá te ajudar vendo o LOG
Boa sorte
Opa, quando trava o Ctrl + Alt +F3 não faz nada
Resultado do journalctl -b -1 -e
~$ journalctl -b -1 -e
mai 30 13:41:50 char systemd[1835]: Stopping at-spi-dbus-bus.service - Accessibility services bus…
mai 30 13:41:50 char cosmic-session[1897]: Starting cosmic-session
mai 30 13:41:50 char cosmic-session[1897]: starting process ’ COSMIC_SESSION_SOCK=12 cosmic-comp ’
mai 30 13:41:50 char systemd[1835]: Stopping flatpak-session-helper.service - flatpak session helper…
mai 30 13:41:50 char systemd[1835]: Stopping gvfs-afc-volume-monitor.service - Virtual filesystem service - Apple File >
mai 30 13:41:50 char systemd[1835]: Stopping gvfs-daemon.service - Virtual filesystem service…
mai 30 13:41:50 char systemd[1835]: Stopping gvfs-goa-volume-monitor.service - Virtual filesystem service - GNOME Onlin>
mai 30 13:41:50 char systemd[1835]: Stopping gvfs-gphoto2-volume-monitor.service - Virtual filesystem service - digital>
mai 30 13:41:50 char systemd[1835]: Stopping gvfs-metadata.service - Virtual filesystem metadata service…
mai 30 13:41:50 char systemd[1835]: Stopping gvfs-mtp-volume-monitor.service - Virtual filesystem service - Media Trans>
mai 30 13:41:50 char systemd[1835]: Stopping gvfs-udisks2-volume-monitor.service - Virtual filesystem service - disk de>
mai 30 13:41:50 char systemd[1835]: Stopping xdg-desktop-portal.service - Portal service…
mai 30 13:41:50 char systemd[1835]: Stopping xdg-document-portal.service - flatpak document portal service…
mai 30 13:41:50 char systemd[1835]: Stopping xdg-permission-store.service - sandboxed app permission store…
mai 30 13:41:50 char systemd[1835]: Stopped gvfs-daemon.service - Virtual filesystem service.
mai 30 13:41:50 char systemd[1835]: Stopped at-spi-dbus-bus.service - Accessibility services bus.
mai 30 13:41:50 char systemd[1835]: Stopped app-print\x2dapplet@autostart.service - Print Queue Applet.
mai 30 13:41:50 char systemd[1835]: Stopped xdg-desktop-portal.service - Portal service.
mai 30 13:41:50 char systemd[1835]: Stopped flatpak-session-helper.service - flatpak session helper.
mai 30 13:41:50 char systemd[1835]: Stopped xdg-document-portal.service - flatpak document portal service.
mai 30 13:41:50 char systemd[1835]: Stopped xdg-permission-store.service - sandboxed app permission store.
mai 30 13:41:50 char systemd[1835]: Stopped gvfs-udisks2-volume-monitor.service - Virtual filesystem service - disk dev>
mai 30 13:41:50 char systemd[1835]: Stopped gvfs-mtp-volume-monitor.service - Virtual filesystem service - Media Transf>
mai 30 13:41:50 char systemd[1835]: Stopped gvfs-goa-volume-monitor.service - Virtual filesystem service - GNOME Online>
mai 30 13:41:50 char systemd[1835]: Stopped gvfs-gphoto2-volume-monitor.service - Virtual filesystem service - digital >
mai 30 13:41:50 char systemd[1835]: Stopped gvfs-afc-volume-monitor.service - Virtual filesystem service - Apple File C>
mai 30 13:41:50 char systemd[1835]: Stopped gvfs-metadata.service - Virtual filesystem metadata service.
mai 30 13:41:50 char systemd[1835]: Stopped target graphical-session.target - Current graphical user session.
mai 30 13:41:50 char systemd[1835]: Stopped target graphical-session-pre.target - Session services which should run ear>
mai 30 13:41:52 char systemd[1835]: dbus-:1.1-org.freedesktop.impl.portal.desktop.cosmic@0.service: Main process exited>
mai 30 13:41:52 char systemd[1835]: dbus-:1.1-org.freedesktop.impl.portal.desktop.cosmic@0.service: Failed with result >
No tempo de postar isso e abrir uma pasta no gerenciador de arquivos, já travou kkk
$ journalctl -e
$ journalctl -e
mai 30 13:50:17 char DAMX-Daemon[3532]: 2026-05-30 13:50:17,582 - DAMXDaemon - INFO - Restarting DAMX daemon service (m>
mai 30 13:50:17 char sudo[3548]: root : PWD=/ ; USER=root ; COMMAND=/usr/bin/systemctl restart damx-daemon.service
mai 30 13:50:17 char sudo[3548]: pam_unix(sudo:session): session opened for user root(uid=0) by (uid=0)
mai 30 13:50:17 char systemd[1]: Stopping damx-daemon.service - DAMX Daemon for Acer laptops…
mai 30 13:50:17 char sudo[3548]: pam_unix(sudo:session): session closed for user root
mai 30 13:50:17 char systemd[1]: damx-daemon.service: Deactivated successfully.
mai 30 13:50:17 char systemd[1]: Stopped damx-daemon.service - DAMX Daemon for Acer laptops.
mai 30 13:50:17 char systemd[1]: Started damx-daemon.service - DAMX Daemon for Acer laptops.
mai 30 13:50:17 char DAMX-Daemon[3552]: 2026-05-30 13:50:17,939 - DAMXDaemon - INFO - ** Starting DAMX-Daemon v0.4.6 **
mai 30 13:50:17 char DAMX-Daemon[3552]: 2026-05-30 13:50:17,939 - DAMXDaemon - INFO - linuwu_sense module found. Procee>
mai 30 13:50:18 char DAMX-Daemon[3552]: 2026-05-30 13:50:18,140 - DAMXDaemon - WARNING - Unknown laptop type detected, >
mai 30 13:50:18 char DAMX-Daemon[3552]: 2026-05-30 13:50:18,140 - DAMXDaemon - INFO - Attempting to restart drivers and>
mai 30 13:50:18 char sudo[3553]: root : PWD=/ ; USER=root ; COMMAND=/usr/sbin/rmmod linuwu-sense
mai 30 13:50:18 char sudo[3553]: pam_unix(sudo:session): session opened for user root(uid=0) by (uid=0)
mai 30 13:50:18 char acpid[2331]: input device has been disconnected, fd 20
mai 30 13:50:18 char kernel: linuwu_sense: Acer Laptop WMI Extras unloaded
mai 30 13:50:18 char NetworkManager[1099]: [1780159818.2114] radio killswitch /sys/devices/platform/acer-wmi/rf>
mai 30 13:50:18 char sudo[3553]: pam_unix(sudo:session): session closed for user root
mai 30 13:50:18 char DAMX-Daemon[3552]: 2026-05-30 13:50:18,244 - DAMXDaemon - INFO - Successfully removed linuwu-sense>
mai 30 13:50:18 char systemd[1]: NetworkManager-dispatcher.service: Deactivated successfully.
mai 30 13:50:20 char sudo[3563]: root : PWD=/ ; USER=root ; COMMAND=/usr/sbin/modprobe linuwu-sense
mai 30 13:50:20 char sudo[3563]: pam_unix(sudo:session): session opened for user root(uid=0) by (uid=0)
mai 30 13:50:20 char kernel: linuwu_sense: Initializing Div-Linuwu-Sense - Version 25.701
mai 30 13:50:20 char kernel: linuwu_sense: Detected model type: Nitro AN515-47
mai 30 13:50:20 char kernel: linuwu_sense: Function bitmap for Communication Button: 0x801
mai 30 13:50:20 char kernel: input: Acer WMI hotkeys as /devices/virtual/input/input37
mai 30 13:50:20 char NetworkManager[1099]: [1780159820.2905] rfkill16: found Wi-Fi radio killswitch (at /sys/de>
mai 30 13:50:20 char sudo[3563]: pam_unix(sudo:session): session closed for user root
mai 30 13:50:20 char DAMX-Daemon[3552]: 2026-05-30 13:50:20,294 - DAMXDaemon - INFO - Successfully reloaded linuwu-sens>
mai 30 13:50:20 char systemd-logind[1171]: Watching system buttons on /dev/input/event8 (Acer WMI hotkeys)
mai 30 13:50:21 char systemd[1]: systemd-timedated.service: Deactivated successfully.
Tentei isso:
rm -rf ~/.config/cosmic/
sudo apt update && sudo apt full-upgrade -y
sudo systemctl stop damx-daemon
sudo systemctl disable damx-daemon
Edit —-
Não deu certo
Dentre as milhões de tentativas, tentei voltar o Drive da Nvidia para a versão 470.
Funcionou, não travou mais. Ainda não testei o desempenho em jogos (CS2, no caso).
Edit-----
Bom, o desempenho ficou horrível, aí atualizei os driver de novo, reconfigurei algumas coisas (não lembro o que, foi a IA do google que sugeriu) e uma hora voltou ao normal.
O PC não congela mais e o CS2 tá rodando ok.
Valeu